Ratings & badges
How we rate stores
Every store starts at 3.0 and earns up to 2.0 more from facts we've checked, each with a source.
The Fitness Store Rating
- Starting score3.0
- Customer reviewsup to +0.5
Independent review score (e.g. Trustpilot) with at least 50 reviews: 4.7★+ earns 0.5, 4.5★ 0.4, 4.3★ 0.3, 4.0★ 0.2, 3.5★ 0.1.
- Home-gym rangeup to +0.4
Sells strength AND cardio equipment: 0.4. One of the two: 0.2.
- Delivery & assemblyup to +0.3
Publishes delivery terms: 0.15. Offers assembly or room-of-choice delivery for big kit: +0.15.
- Returns & warrantyup to +0.4
Returns window of 30 days or more: 0.2 (14 days: 0.1). A published warranty of 2+ years on its own-brand or main kit: +0.2 (1 year: +0.1).
- Confirmed by the storeup to +0.2
The store has written to us to confirm its listing.
- Standoutup to +0.2
One checked, unusual, customer-friendly thing. Only counts once the store has at least 1.2 of the points above.
Scores of 4.5 and above are Excellent; 4.9 and above are Outstanding. Facts are rechecked at least every six months. Commission plays no part.
Store badges
Stores can show these on their own websites. Each badge links to the store's page here.
- Official Partner
- An official partner: we link to this store’s products and may earn a small commission when you buy, at no cost to you.
- Fitness Store Rating
- Our Fitness Store Rating, worked out from checked facts: independent reviews, range, delivery, returns and warranty.
- Cheapest on N%
- The share of this store’s products, in this market, where it had the lowest price we track.
- Cheapest on N products
- How many products, in this market, this store had the lowest price for when we last checked.
- Listed on Fitness Market Hub
- This store is listed in our independent directory of home-gym retailers.